Testimonials

We value our clients' experience at West Hills Animal Hospital. If your pet is currently a patient, please feel free to write a review.

I am a new dog owner of a senior Pomeranian chiuaiua so I can't give an excellent until I get some more experience but I was very pleased with the service.... Read More >
West Hills Animal Hospital
Date published: 2017-04-10
4 / 5 stars
Dr. Lawson and the staff are amazing! My tibetan spaniel Carl started off the New Year rrrufff! Carl had infection in his anal glands, ear infection on... Read More >
West Hills Animal Hospital
Date published: 2017-01-25
5 / 5 stars
We've LOVED WHAH for many years now -- having had two of our dogs treated and well-loved since 1995 we feel extremely confident with the staff and doctors... Read More >
West Hills Animal Hospital
Date published: 2016-12-04
5 / 5 stars
I love this vet. I've been bringing my dogs here since I moved from Illinois. I see more bad reviews than I expected so even though I hardly review I thought they deserved a good one. West Hills animal hospital has done so much for the health of my dogs. When I first moved here my dog had... Read More >
West Hills Animal Hospital
Date published: 2016-12-01
5 / 5 stars
Amazing, wonderful compassionate staff. My dog recently passed away and the staff were so warm and understanding. They were extremely professional and kind... Read More >
West Hills Animal Hospital
Date published: 2016-11-29
5 / 5 stars
Again, very satisfied with the service and care for our pets. Dr. Hengst and the whole staff are very friendly and helpful. They take the time needed for a... Read More >
West Hills Animal Hospital
Date published: 2016-09-19
5 / 5 stars
I am extremely happy with the care that my dogs receive at WHAH. From my first call to make an appointment, the entire staff is friendly, professional, and... Read More >
West Hills Animal Hospital
Date published: 2016-09-11
5 / 5 stars
This place is AWESOME! From the moment you walk in until the moment you cash out. The service here is a bit expensive, but I feel assured that my baby is... Read More >
West Hills Animal Hospital
Date published: 2016-05-04
5 / 5 stars
The 3 vets are great and the staff is caring and friendly. I have been taking my dogs to West Hills for over 10 years and would highly recommend them. Read More >
West Hills Animal Hospital
Date published: 2016-03-14
5 / 5 stars
Very satisfied with the service and care of our pets. All the staff are very friendly and helpful. Wait time is minimal - we waited less than 5 minutes to... Read More >
West Hills Animal Hospital
Date published: 2016-02-22
5 / 5 stars
The Best Read More >
West Hills Animal Hospital
Date published: 2016-01-19
5 / 5 stars
Took my puppy Jaxx who wasn't feeling too well here. They took my puppy in and were so wonderful with him and me. So happy I brought our new rescue here.... Read More >
West Hills Animal Hospital
Date published: 2015-11-24
5 / 5 stars
So i've been here twice for my boy Max, (German Shepherd) and i must say the customer service is top notch.. everyone is very helpful and super nice. I've... Read More >
West Hills Animal Hospital
Date published: 2015-10-08
4 / 5 stars
Excellent veterinary practice of the highest quality ever. The office is attentive, caring and call back to see how my pets are doing. The whole office including the veterinarians make you feel like they are your only patient giving you the time and support that i needed. I can not say enough... Read More >
West Hills Animal Hospital
Date published: 2015-09-17
5 / 5 stars
Dr. Gerards is kind and did a great job with my dog. They make sure you understand the cost before any treatment and they put together comprehensive treatment plans. The staff is professional, the office is clean, and they do a great job with customer service. I do agree with other reviewers... Read More >
West Hills Animal Hospital
Date published: 2015-09-14
4 / 5 stars
Dr. Lawson and staff are the best! The team there is always cheery and all of our appointments run pretty much on schedule, unlike human doctor's visits.... Read More >
West Hills Animal Hospital
Date published: 2015-08-10
5 / 5 stars
The staff (JP & Rachelle) are awesome. Went in there to have our 2 senior dogs get a nail trim and they did a awesome job. We started talking about pain... Read More >
West Hills Animal Hospital
Date published: 2015-07-26
5 / 5 stars
My wonderful late Chi Dulce and I came here after we moved to the area. We hadn't had the most amazing Vet experiences, but that all changed when we came... Read More >
West Hills Animal Hospital
Date published: 2015-07-18
5 / 5 stars
I can't say enough good about the professional, kind care "our cat" recently received at West Hills Animal Hospital. A feral cat accidentally got into some... Read More >
West Hills Animal Hospital
Date published: 2015-05-28
5 / 5 stars
Dr Girard and Dr Lawson are my heroes! Your team is credited for asking us the right questions when we called about Sally. Your front desk urged us to get... Read More >
West Hills Animal Hospital
Date published: 2015-04-05
5 / 5 stars
The team at West Hills Animal Hospital truly shined yesterday. Our dog was not feeling well so we called to make an appointment. Instead of giving us a time... Read More >
West Hills Animal Hospital
Date published: 2015-04-04
5 / 5 stars
This was my first visit and I was impressed from the moment I walked through the door. The staff was very friendly and knowledgeable. I love Dr Hengst. She... Read More >
West Hills Animal Hospital
Date published: 2015-04-01
5 / 5 stars
The West Hills Animal Hospital team is the best in the business. They always treat our dogs with the most loving care. They never try to "sell" us services.... Read More >
West Hills Animal Hospital
Date published: 2014-12-22
5 / 5 stars
One of my 3 dogs had been sneezing and coughing and I had to bring her in 2 days before Thanksgiving. She seemed very ill and I didn't want to have to do... Read More >
West Hills Animal Hospital
Date published: 2014-12-02
5 / 5 stars
Exceptional customer experience, clean well-thought out seating areas and compassionate staff. I did a lot of research and relied on Yelp reviews before I... Read More >
West Hills Animal Hospital
Date published: 2014-11-26
5 / 5 stars

Read more reviews from our clients:

Everyone was exceptionally nice. Michelle, the vet tech, offered to come to my home the following week to take my dog’s blood pressure since my dog was so nervous. I have had dogs my entire life and never had a vet offer to make a house call. Great clinic and staff!
- Greg S. 

I love everything about coming here. Sage is well loved and taken care of. He is my baby, and the fact that every person treats him in a loving, kind, and respectful manner keeps me coming back. Also, the cost is shown to me before anything is done, which is very professional. I will always come here!
-Deborah B.

Dr. Gerards was very helpful and understanding. I will definitely refer her!
-Anonymous

West Hills Animal Hospital is the best veterinary hospital in the San Fernando Valley. From the moment we arrive, we are greeted by the very courteous office staff in a very warm way. The vet techs are amazing, and of course Dr. Lawson is a brilliant veterinarian. We are so happy and blessed to have this veterinary hospital near our house. We appreciate Dr. Lawson and everything she does for our pets. 
-Cathy and Lance P. 

Jennifer, a tech, came to my house for four days after Rusty’s visit to help me administer the saline drip. She also gave him his evening medications, pet him, and showed genuine interest in his well-being. She answered my questions intelligently and politely.  She is amazing! Dr. Gerards and Dr. Lawson were extremely patient in explaining procedures and options. They were compassionate while taking all the time needed to attend to the situation at hand with Rusty. I am very happy with everyone there.  Thank you!
-Terry P.

I have been here many times and been happy. They did a great job removing foxtails from my pet’s nose and ear, and even gave them to me as proof. I have used West Hills Animal Hospital before and will definitely be using them again. I recommend them highly.
-Agi P. 

Dr. Gerards was super! She was friendly, compassionate, and professional. I like that she does not seem like an alarmist, and she does not appear to be “selling” me products or services.
-Anonymous 

I really enjoyed meeting Dr. Crystal Gerards and I am confident that my Ginger is in good hands.
-Douglas R.

I've said it before and I will say it again, West Hills Animal Hospital is the best. Their staff and doctors are all very friendly and caring. We just had to put our 10 year old cat down and every one was so professional and nice. They really made the process easier on us. 
-Dan A.

I have two very high maintenance dogs that I've been taking to West Hills Animal Hospital for the past five years. Without exception, Drs. Lawson and Moussa have been thorough, caring, personable, and obviously in love with animals, just like the rest of their staff. I couldn't be happier with them. They always explain exactly what the problem is, different options for treatment, the cost of each of them, and they do not push you into making a decision you aren't comfortable with. They always follow up treatments with phone calls and genuinely care about your pets. My dogs love them, and they are very good judges of character. I highly recommend them to anyone who wants the best possible care for her pets.” 
-Spellczech 

Your staff is absolutely wonderful! Everyone is so sweet, courteous, and you can tell that they genuinely care about everyone who comes through the door. My dog, Piglet, was treated with extreme care and consideration. You are such a wonderful facility. Thank you for your help!
-Mary-Catherine M.

West Hills provides the best service and they have a lot of passion for animals. Jonpierre is one of the best employees among Dr. Lawson and the rest of the staff. They offer fair prices, a clean facility, and above all, they are kind to everybody.
-Katuishka S.

West Hills Animal Hospital vets and staff are the best! I had been with them for 12 years until my Pom passed last November. When I brought in my two rescue puppies last Friday for their first puppy check, each of the vets and every member of the staff found time to congratulate me and fawn over the pups. What I love about West Hills is that every pet becomes a member of their family.
-Jennifer V.

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